Before collecting any Personal Information, we will identify why the Personal Information is required and how it will be used. This Personal Information is documented and kept on file on our servers and we will obtain your consent before using or disclosing Personal Information for purposes other than the original reasons given.
The Company collects and uses a Customer's Personal Information for the following general purposes:
We will collect Customer consent separately with respect to the sending any “commercial electronic messages”, as defined in Canada’s anti-spam legislation, found at S.C. 2010, c.23, as amended (“CASL”).
We may use, share and disclose a Customer's Personal Information to our affiliates, associates, agents, suppliers and such other third parties as we, acting reasonably, may deem necessary for the fulfillment of the purposes noted above or where otherwise permitted by law. In the unlikely event that The Company, or substantially all of its assets, are acquired by a third party, a Customer's Personal Information may be one of the assets transferred to such third party.
Except in certain extraordinary circumstances, The Company does not collect, use or disclose a Customer's Personal Information without their knowledge and consent. Such extraordinary circumstances may include, without limitation, when legal, medical or security reasons make it impossible or impractical to obtain consent.
A Customer's consent will be obtained at the time of collection of the Personal Information, or when a new use for the Personal Information is identified. You may withdraw your consent at any time, subject to any legal or contractual restrictions and on the provision of reasonable notice to The Company. If you choose to withdraw your consent, you are required to do so in writing to the Privacy Officer (contact information below). Any implications to withdrawing consent will be explained to you at the time written notice of such withdrawal is received by The Company. Such implications may include, but are not limited to, a breakdown, interruption or cessation of our relationship with you.
The Company has security safeguards in place designed to protect against loss, theft, unauthorized access, disclosure, copying, use or modification of Personal Information under the care of The Company. The nature of the safeguards depends on the sensitivity, format, location and storage of the Personal Information. These security measures may from time to time include locked cabinets, computer passwords, software firewalls to stop hackers, encryption software, restricting access to Personal Information to only those employees or representatives who have a need to know and, if deemed necessary by The Company in its sole discretion, confidentiality covenants from third parties to whom Personal Information has been disclosed.
Email and the internet are not a 100% secure medium, and Customers should be aware of this when contacting us to send Personal Information.
Upon written request of a Customer, The Company will provide them with access to his or her Personal Information. We will correct or amend any inaccuracies in the Customer's Personal Information, and such amended information will be forwarded to any third parties who require access to the information. The Company has the right to refuse a request for access to Personal Information:
If the request of a Customer for their Personal Information is denied, the individual will be informed in writing of the reasons for the denial, as well as any recourse available. Access to a your Personal Information will be at no cost to you. Minimal charges may apply, however, for the transcription, reproduction or transmission of documents containing Personal Information.